OCR 02 - Communication
In this course, we will discuss some communication problems and issues that may arise in the role.
Limitations when using the Offshore Worldwide Web
Choosing the correct communication method
The importance of detail and brevity
How data flow builds a long term picture
Importance of communication in management
A Message from the Instructor
Introduction
Glossary
What Is Communication?
A Brief History of Offshore Communication Methods
The Legacy of Cable Laying
Offshore Worldwide Web
Offshore Communication Methods
Lines of Communication
Workplace Communication in Detail
How Much Detail?
Building a Long-Term Picture
Principles of Good Communication in Management
Common Issues with Communication in Management
The Worksite Interface
Two Important Proverbs
Communication Saturation
Pros and Cons of Various Communication Methods
Practical Considerations for Voice Calls
Conference Calls
Handling Friction
Setting the Scene - The Main Characters
What Happened
Timeline of Events
The Following Day
Post-incident