In this module we will cover:

  • Differences between Accidents, Incidents & Near-Misses

  • Managing unplanned events

  • Reporting injuries and damage

  • Control of the emergency response

  • Incident reporting & initial investigation

  • Preservation of the evidence

  • Dealing with the media

Course curriculum

  • 1

    Introduction

    • A Message from your Instructor

  • 2

    Chapter 1 - Handling an Incident or Accident

    • Categories

    • Incident Severity

    • Who Takes Control?

    • Communications

    • Contemporaneous Notes

    • Incident Investigation & Reporting

  • 3

    Chapter 2 - Dealing With The Media

    • Media Attention

    • Media Communications

  • 4

    Conclusion

    • A Message from your Instructor

    • Module Quiz

    • Module Sources

    • Glossary and Abbreviations